Does 499 Dhaka sell my data?

No, never. 499 Dhaka does not sell, rent, or trade your personal information to any third party. This is a core principle we hold to without exception.

How long is my data retained?

Retention periods vary by data type. Account information is kept for the duration of the active account and up to 5 years after closure; financial records are retained for up to 7 years. All data is securely deleted once the applicable retention period expires.

Can I request deletion of my data?

Yes, you may request the deletion of your data under certain circumstances. However, some information may need to be retained for a specified period due to legal obligations. To submit a request, contact us at support@499dhaka.win.

Is my payment information safe?

Yes, completely safe. All payment information is protected with 256-bit SSL encryption. We never store your full card number or PIN. Trusted payment gateways such as bKash, Nagad, and Rocket are used.

Will I Be Notified If the Privacy Policy Changes?

Yes, for significant changes we will send a notification to your registered email and clearly announce it on the website. For changes that affect your rights, you will be given 30 days' notice in advance.

499 dhaka | Privacy Policy and How We Protect Your Data

1 Introduction & Applicability

Welcome to 499 Dhaka. This Privacy Policy explains how we — the 499 Dhaka online gaming platform — collect, store, and use your personal information. By using our website or app, you are deemed to have agreed to this Privacy Policy.

This Privacy Policy applies to all services, platforms, mobile applications, and websites operated by 499 Dhaka. We manage our data protection practices in accordance with international privacy standards, including GDPR.

             In Summary: Your personal data is completely safe with us. We never sell or misuse your information to third parties. This policy has been written with full transparency so you can understand it easily.
          

If you have any questions about any part of this Privacy Policy, feel free to reach out to our support team at any time. We are always open to a transparent conversation.

2 What Information We Collect

499 Dhaka collects only the information strictly necessary to provide its services. We never request excessive or unnecessary data. The information we collect includes:

Data Type	Example	Collection Time
Identity Information	Name, date of birth, national ID	At Registration
Contact Information	Email, mobile number	At Registration
Financial Information	Mobile banking number, transaction records	During Deposit/Withdrawal
Technical Information	IP address, device information, browser	During Site Use
Gaming Activity	Bet history, win/loss records	During Gameplay

As part of the KYC (Know Your Customer) process, we may retain copies of your identity documents and proof of address. This is a legal requirement and essential for the security of your account.

             What We Do Not Collect: Your password is never stored directly — only an encrypted hash is kept. We never store your full bank card number or PIN.
          

3 Purpose of Data Use

499 Dhaka uses collected data solely for specific, legitimate purposes. We never use your information for anything else without your consent. The primary purposes are:

Account Management: To complete registration, login, and account verification.
Payment Processing: To ensure smooth processing of deposits and withdrawals.
Security Assurance: To prevent fraud, money laundering, and other unlawful activities.
Service Improvement: To make your experience smoother and more enjoyable.
Contact: To notify you of important updates, promotions, or security alerts.
Legal Obligations: To meet the requirements of regulatory authorities.
Responsible Gaming: To detect problematic gaming behavior and provide appropriate support.

             Marketing Communications: We may send you promotional emails or messages. You can opt out of these communications at any time — simply let our support team know.
          

4 Data Sharing Policy

499 Dhaka never sells your personal data. However, in certain circumstances, limited information may need to be shared with trusted third parties. These cases include:

Payment Processors: Payment providers such as bKash, Nagad, and Rocket receive only the minimum data necessary to complete a transaction.
Game Provider: Necessary data may be shared with game developers to operate specific games.
Security Services: Specialized providers for fraud detection and cybersecurity services.
Legal Authorities: Mandatory disclosure of information in response to court orders or government investigations.

All third-party partners are contractually bound to comply with our strict privacy policy and may only use your information for the purposes specified in the agreement.

             Our Commitment: We never sell your data to advertisers or data brokers. This is our unwavering policy and there are absolutely no exceptions.
          

5 Cookies & Tracking Technologies

499 Dhaka uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small data files stored on your browser or device.

Types of Cookies We Use:

Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
Functional Cookies: To remember your preferences, language, and settings.
Analytics Cookies: To collect website analytics and improve our services.
Security Cookies: To detect fraudulent activity and protect your account.

You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may prevent certain platform features from working properly.

6 Data Protection Measures

499 Dhaka uses industry-leading technology and practices to protect your data. Our security framework is multi-layered:

SSL 256-Bit Encryption: All data transmissions are conducted through encrypted channels.
Firewall Protection: An advanced firewall system prevents unauthorized access.
Two-Factor Authentication: 2FA is available for added account security.
Regular Security Audits: Third-party experts conduct regular audits of our systems.
Data Backup: Your data is backed up across multiple secure servers.
Access Controls: Only authorized personnel have access to specific data.

             In the Event of a Data Breach: In the event of a data breach, we will notify you and the relevant authorities as quickly as possible in accordance with applicable law.
          

7 Data Retention Period

499 Dhaka does not retain your data longer than necessary. Retention periods vary depending on the type of data:

Account Information: For the duration the account is active and up to 5 years after closure.
Financial Transaction Records: Up to 7 years, as required by legal obligation.
KYC Documents: Up to 5 years after account closure.
Gaming Logs: Up to 2 years for technical purposes.
Cookies & Session Data: From 30 days up to 1 year after the session ends.

Once the applicable retention period ends, data is securely and permanently deleted or anonymized.

8 Your Rights

Under 499 Dhaka's Privacy Policy, you have several important rights that we always respect:

Right to Access Your Data

Request access if you would like to see what information we hold about you.

Right to Rectification

To correct inaccurate or outdated information, please contact our support team.

Right to Erasure

You may request the deletion of your data under certain conditions.

Right to Restrict Processing

You may request that the processing of your data be suspended in certain circumstances.

Right to Data Portability

Request your data in a portable format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise your rights: To exercise any of the rights listed above, please contact us: [email protected] — We will respond within 30 business days.

9 Minor Protection

499 Dhaka strictly serves only individuals aged 18 and above. We do not knowingly collect any information from anyone under 18.

Age verification is mandatory at the time of registration.
Age is re-verified during the KYC process.
If a minor's information is collected by mistake, we will delete it without delay.
Parents or guardians who have any concerns are welcome to contact us.

Caution: If you become aware that a minor is using our platform, please immediately [email protected]-. We will take immediate action.

10 Policy Changes & Updates

499 Dhaka may update this Privacy Policy from time to time. In the event of changes, we will take the following steps:

The effective date of any change will be clearly indicated on the website.
Registered email addresses will be notified of any significant changes.
Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.
You will be given 30 days' notice of any changes that significantly affect your rights.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy. Your privacy is our top priority.

Last Updated: January 2026. Next review: July 2026.

499 Dhaka Privacy Policy — Your Data Is Completely Safe With Us